We thank our current overseas customers for shopping with American Emu Oil. We appreciate your business and continue to offer the best possible service available.
Because shipping around the world is more expensive than shipping within the USA, we must charge our international customers a shipping fee.
When we run our "Free Shipping" special, this applies to orders being shipped within the USA. Unfortunately, Pay Pal, our payment processor, is unable to differentiate between orders originating within the US and those from our valued international customers.
In order to service overseas transactions, we offer two options:
1 - You can choose to place your order online and continue with our online checkout. We will email you your shipping quote as soon as we review your order. If you decide not to accept the quoted shipping charge, we will refund your Pay Pal Account immediately.
2 - You can simply email Emuspirit@aol.com and list the items you would like to purchase. Be sure to include your complete shipping information. Without the complete address, we will not be able to give you an accurate quote. If you decide to accept the shipping quote, you can then place your order online through our web site. Please follow the instructions below for submitting your shipping payment.
Submitting Your Shipping Payment
If you decide to accept the shipping fee, we will email you a Pay Pal generated "Request For Payment" form in the amount of shipping charge. Submit your payment information on this form and send it back to us.
You always have the choice to either accept or decline the shipping quote.